Shipping Policy

IMPORTANT SHIPPING INFORMATION:

We only ship to Continental USA. Please contact customer support for Hawaii, Alaska, International, FPO and PO Boxes shipping.

We ship with FedEx and USPS. We ship via FedEx, Monday-Friday. FedEx Home Delivery ground delivers Tuesday-Saturday (if Saturday service is available in the shipping area). FedEx Express delivers Monday-Friday. Please Note: FedEx does not deliver and we do not ship on the following 6 holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

Once an order is shipped you will be sent a tracking number to track your package. Packages do not require a signature by our carriers as a default for residential addresses and will be left at the shipping address provided under the carriers discretion.

If you would like your order to arrive and/or ship on a specific day please let us know by contacting customer service.

SHIPPING COSTS

Our shipping costs are determined by the weight of the package and the shipping address zip code. A fee is also applied to the shipping cost to cover for the packaging material.

SHIPPING SCHEDULE

Once an order is received, it may take from 1-2 business days before it ships. Allow an additional 2-4 business days during the holidays. The carrier's delivery days listed at checkout are from the day an order ships.

DISCLAIMERS

We ship perishable food products. Therefore, we are not responsible for the package after the first delivery attempt is made. You will have a tracking number to estimate the arrival date.

RETURNS

Returns are not accepted after 5 days from the date the order is received. We do not accept returns on perishable items. Items that have been opened can not be returned. Return shipping charges are the customer's responsibility. Shipping and handling charges are NOT refundable. Returns may be subject to a 5-20 percent restocking fee.